Privacy Policy

1. Introduction & Scope

This Privacy Policy outlines how Ecovision Interior ("we", "our", or "us"), located at Sr.no. 44/5 Karanjawane Wasti, behind Ingsa Mart, Bavdhan, Pune, Maharashtra 411021, collects, stores, uses, and safeguards information obtained from visitors, prospective clients, and homeowners across Pune through our official website (https://ecovisioninterior.com).

This policy complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act, India).

2. Information We Collect

When you interact with our website to request design consultations, cost estimations, 3D modular kitchen layouts, or site inspections, we may collect the following information:

• Personal Contact Identifiers: Full Name, 10-digit Indian Mobile/WhatsApp Number, and Email Address.
• Property & Project Details: Property configuration (1 BHK, 2 BHK, 3 BHK, 4 BHK / Villa, Commercial Office), Pune Locality / Area (e.g., Bavdhan, Baner, Wakad, Kothrud, Hinjewadi, Kharadi, PCMC), approximate possession timeline, and specific design requirements.
• Technical Browsing Data: IP address, browser user-agent, referring URL, time of submission, and device viewport size, collected strictly for anti-spam protection, cybersecurity, and server performance diagnostics.

3. Purpose & Use of Collected Information

We use your information strictly for legitimate interior design business operations, including:

• Scheduling in-person studio consultations, site measurements, and material walkthroughs in Pune.
• Preparing customized 3D design plans, modular kitchen estimates, and turnkey package quotations.
• Direct communication via telephone (+91 9859653535), official WhatsApp messaging, or email (info@ecovisioninterior.com) regarding your project inquiry.
• Continuous improvement of our interior design portfolio, user experience, and website performance.
• Preventing automated spam, fraudulent submissions, and unauthorized server access.

4. Data Storage & Information Security

We implement stringent technical and organizational security measures:

• HTTPS / TLS Encryption: All data transmissions between your browser and our server are secured with 256-bit SSL/TLS encryption.
• Restricted Access Controls: Lead records and inquiry backups are stored in access-protected directories with strict file system permissions. Direct public web access to submission logs is explicitly forbidden via Apache server configuration.
• Internal Confidentiality: Only authorized senior interior designers and customer relationship managers at Ecovision Interior have access to your consultation details.

5. Cookies & Tracking Technologies

Our website utilizes minimal, privacy-preserving cookies:

• Essential Cookies: Required for CSRF security, math captcha validation, and user session management.
• Preference Cookies: Used to remember your cookie consent preferences and dismiss recurring popups.
• Analytics: Anonymous aggregate metrics to understand popular design guides (e.g., modular kitchen finishes, bedroom lighting) without identifying individual users.

You can manage or disable cookies at any time through your browser settings or via our on-page cookie consent banner.

6. Third-Party Disclosures

We do not share, monetize, or lease your personal information. Disclosures occur only in the following limited situations:

• Trusted Infrastructure Providers: Hosting and email infrastructure partners who process communication strictly on our behalf under confidentiality agreements.
• Legal Obligations: When required by competent Indian law enforcement authorities or court orders under Indian jurisdiction.

7. Your Data Rights

As a valued client, you have the right under Indian data protection regulations to:

• Request a copy of the personal information we hold about you.
• Request corrections or updates to inaccurate phone numbers, names, or property details.
• Request complete deletion or erasure of your inquiry records from our backup logs once your project inquiry is concluded.
• Opt-out of promotional calls or WhatsApp messages at any time by simply replying "STOP" or calling our helpline.

8. Grievance Officer & Contact Details

In accordance with the Information Technology Act and DPDP Act, for any privacy concerns, data erasure requests, or grievances, please contact our designated Grievance Officer: